Refund policy

Return & Refund Policy

Thank you for shopping with us. If you are not completely satisfied with your purchase, we accept returns under the following conditions:

1. Eligibility:

   • Items must be returned within 14 days of delivery.

   • Items must be unworn, unwashed, and in their original condition, including all tags and packaging.

2. Return Process:

   • To initiate a return, please contact us at contactstavstudios@gmail.com with your order number and reason for return.

   • Once approved, you will receive instructions on where to send your item.

3. Shipping Costs:

   • Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your item reaches us safely.

4. Refunds:

   • Refunds will be issued to the original payment method once the returned item is received and inspected.

   • Please allow up to 7 business days for your refund to be processed.

5. Non-Returnable Items:

   • Items that do not meet the above conditions may not be accepted for return.

We appreciate your understanding and aim to make the return process as smooth as possible.